SMALL BUSINESS EMPLOYEES PERCEPTIONS OF THE WORK ENVIRONMENT IN SOUTHERN MEXICO

María del Carmen Sandoval Caraveo, Adriana Mariela de la Cruz Caballero and Edith Georgina Surdez Pérez

Global Journal of Business Research, 2015, vol. 9, issue 3, 15-25

Abstract: This article identifies the organizational environment prevailing in a self-service business located in Tabasco, Mexico. The research is descriptive and correlational. It is a cross-sectional non-experimental study with a quantitative approach. The questionnaire used consists of 32 items, which analyzed eight dimensions of organizational climate; structure, motivation, communication, identity, reward, recognition, companionship and support. Reliability of the research instrument was 0.931 calculated using Cronbach's alpha coefficient. The data analysis was made by descriptive statistics, analysis of variance and Pearson correlation. Twenty-seven percent of the population experiences an unfavorable organizational climate and 23% experience a favorable climate. The structure dimension has the highest average and the reward dimension the lowest average. Analysis of variance showed no statistically significant differences between the dimensions of organizational climate and sociodemographic variables. We conclude that favorable organizational climate occurs more in the dimensions of structure, identity and communication. N unfavorable climate was found in rewards. This dimension showed a negative correlation with the age of workers which indicates that older workers believe they are less rewarded

Keywords: Work Environment; Organizational Climate; Business; Employees (search for similar items in EconPapers)
JEL-codes: L26 (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:ibf:gjbres:v:9:y:2015:i:3:p:15-25

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