EMPLOYEE PARTICIPATION IN THE HOSPITALITY SECTOR: A CASE STUDY OF TRINIDAD VERSUS TOBAGO

Narendra Ramgulam

Review of Business and Finance Studies, 2016, vol. 7, issue 1, 43-58

Abstract: The aim of this paper is to provide an understanding of employee participation in the hospitality industry of Trinidad and Tobago. It will also seek to compare/contrast levels of employee participation on both islands. This paper discusses the concept of employee participation and captures the impact of employee engagement in the hospitality sector. It examines the viability of engaging employees as it relates to decision making in Trinidad versus Tobago, and makes recommendations, which includes policy propositions for the future. Additionally, an examination of global participation strategies in the hospitality sector are presented to determine whether Trinidad or Tobago can espouse these and embrace sustainable employee engagement in the future of its hospitality sector. From this qualitative study utilizing a thematic analysis, it was determined, that employee participation was beneficial to employee morale, and played a key role in employee output. It also justified in some cases where employee participation can be used to create and stimulate creativity in organizations. The findings also revealed that there was a conceptual difference between employee participation in Trinidad versus Tobago, and the extent of employee participation in these two islands differ culturally. It also embraces the notion of sustainable employee participation as the way forward and proposes an employee engagement model for the way forward

Keywords: Hospitality Sector; Employee Participation; Sustainability; Trinidad; Tobago; Levels of Employee Engagement; Global Participation Strategies; Employee Engagement Model (search for similar items in EconPapers)
JEL-codes: M1 (search for similar items in EconPapers)
Date: 2016
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