SERVICES AS VALUE ADDED IN THE OPEN TEACHING SYSTEM. CASE: VERACRUZ UNIVERSITY LOS SERVICIOS COMO VALOR AGREGADO EN EL SISTEMA DE ENSENANZA ABIERTA: CASO UNIVERSIDAD VERACRUZANA

Marina Elizabeth Salazar Herrera, Blanca Estela Grajales Briscon, Susana Gallegos Caceres and Camilo Alberto Ferreira Jimenez

Revista Global de Negocios, 2019, vol. 7, issue 1, 55-66

Abstract: Derived from the objectives for sustainable development of the United Nations Educational, Scientific and Cultural Organization, which consist of guaranteeing an inclusive and equitable quality education, is that educational institutions have been busy designing models and programs that adapt to the needs of the new generation of students. In Mexico, the educational models offer a wide range of options that allow access to universities, technology and higher education centers; in these educational institutions, new information and communication technologies have been integrated into teaching-learning processes; In addition, services have been added to support processes for students, such as tutorials, seeking in this way to respond to the challenges of an egalitarian, educated and progressive society. This requires that educational institutions perform the analysis of the needs, resources, trends and expectations of education, hence, each institution and educational program must be constantly improving. On this idea, the goal of this work is evaluate the services as an added value to the teaching-learning processes in a School System Open, as a form of integral improvement in the university

Keywords: Higher Education; New Technologies; Services. (search for similar items in EconPapers)
JEL-codes: I23 L86 (search for similar items in EconPapers)
Date: 2019
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