Digital Transformation and Public Employment: The Future of Government Work

Miguel Porrúa, Mariano Lafuente, Benjamin Roseth, Laura Ripani, Edgardo Mosqueira, Angela Reyes, Javier Fuenzalida, Francisco Suárez and Rodrigo Salas

No 11223 in IDB Publications (Books) from Inter-American Development Bank

Abstract: Achievement of the aspirations associated with digital transformation held by governments worldwide--better services, greater transparency, more administrative efficiency--depend on the public officials who design, manage, or use the digital systems. However, most digital transformation agendas of governments in Latin America and the Caribbean are predominantly technological, sometimes with a regulatory and/or institutional component, containing only isolated references to human capital. This book aims to close that gap by analyzing both the talent required to drive digital transformation (e.g., for the development and implementation of updated technological systems) as well as governments' ability to adapt to it (i.e., the effective adoption of new tools and the resulting reorganization of work). It also makes practical recommendations to prepare public servants for the disruptions brought about by the fourth industrial revolution.

Keywords: public employment; digital government; civil service; publicadministration; innovation (search for similar items in EconPapers)
JEL-codes: H11 H83 O33 O38 (search for similar items in EconPapers)
Date: 2021
ISBN: 9781597823913
References: Add references at CitEc
Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:idb:idbbks:11223

DOI: 10.18235/0003245

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