The effect of knowledge-based information technology tools on the new product development processes in software companies

Mohsen Shafiei Nikabadi and Amin Sepehrnia

International Journal of Business Innovation and Research, 2019, vol. 18, issue 1, 19-46

Abstract: Software development is a knowledge intensive process and its success depends on the management of knowledge effectively. Knowledge management (KM) tools play a critical role in this challenge. The main purpose of the study is to investigate the effect of knowledge-based information technology tools on the new product development processes in software companies. The domain of the research covers knowledge-based software companies. The data of the research were collected by a questionnaire based on five-spectrum Likert from 138 experts who have worked in the field of production, development and establishment and support of software. Findings shown that there is a meaningful correlation between knowledge-based IT tools and the NPD processes in a way that IT tools have significant effect on the implementation and to support phases of the NPD.

Keywords: information technology tools; new product development processes; software development; knowledge management; software companies. (search for similar items in EconPapers)
Date: 2019
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