Stakeholder perception on challenges of artificial Intelligence implementation in Indian aviation industry: a focus group study

Aarushi Jain, Akhil Damodaran, Rupesh Kumar and Deepak Bangwal

International Journal of Business Innovation and Research, 2024, vol. 35, issue 1, 1-16

Abstract: Artificial intelligence (AI) is regarded as an emerging and new face of modern technology or science. Although it has existed for decades, its presence and exigency have been realised recently, especially due to COVID-19. Global economies are experiencing and witnessing the Industrial Revolution 4.0. It becomes predominant for the aviation industry to take automation and AI and robotics one step ahead to develop an intelligent industry. The study is an attempt to understand the status of the Indian airport sector to identify where the industry is lacking in terms of technology, infrastructure, and standards and recommended practices (SARPs). This will further help to identify best practices that will improve AI implementation in the Indian airport sector. The experts are invited to understand their perception of AI and the challenges in implementing AI in the aviation industry post-COVID-19 pandemic with the help of a focus group discussion. The major themes are identified from the discussion, namely: the agility of the organisation, stakeholders' confidence, regulatory challenges, organisation capability. Hence, the study has some critical managerial implications of the identified factors.

Keywords: artificial intelligence; aviation industry; technology; focus group study; India; airports; COVID-19; Industry 4.0. (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=141466 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbire:v:35:y:2024:i:1:p:1-16

Access Statistics for this article

More articles in International Journal of Business Innovation and Research from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().