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A hybrid information system model for trust in e-government initiative adoption in public sector organisation

Mohannad Moufeed Ayyash, Kamsuriah Ahmad and Dalbir Singh

International Journal of Business Information Systems, 2012, vol. 11, issue 2, 162-179

Abstract: The purpose of this study is to identify information system factors affecting user trust of e-government adoption and to propose a hybrid information system model for trusting e-government in public sector organisations. The proposed model was built based on: information system success model, technology acceptance model, and security and privacy from literature. Based on these theories, this paper identifies information system factors affecting user trust of e-government initiative adoption.

Keywords: e-government adoption; electronic government; information systems; success factors; technology acceptance model; TAM; security; privacy; public sector organisations; user trust; trustworthiness. (search for similar items in EconPapers)
Date: 2012
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