Barriers and benefits of using social networking sites versus face-to-face meetings for sharing knowledge in professional societies

Kamla Ali Al-Busaidi, Gillian Ragsdell and Ray Dawson

International Journal of Business Information Systems, 2017, vol. 25, issue 2, 145-164

Abstract: This study aims to assess the benefits and barriers of social networking sites (SNS) for sharing knowledge in professional societies, compared to face-to-face meetings (F2F). SNS can be a valuable technology for non-profit organisations. Studies have investigated the barriers and benefits of knowledge sharing in firm-based communities of practice (CoP) or virtual CoP, but not much is known about professional societies' use of public SNS for knowledge sharing. Based on two rounds of a Delphi study, the results revealed the benefits and barriers of F2F meetings compared to the benefits and barriers of SNS for sharing knowledge in professional societies.

Keywords: knowledge sharing; professional societies; social networking sites; SNS; face-to-face meetings; F2F; Delphi study; knowledge management; knowledge; social media; social networking; knowledge sharing benefits; knowledge sharing challenges. (search for similar items in EconPapers)
Date: 2017
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Citations: View citations in EconPapers (1)

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