Use of mobile wallet among consumers: underlining the role of task-technology fit and network externalities

Chinmay Baxi and Jayesh D. Patel

International Journal of Business Information Systems, 2021, vol. 37, issue 4, 544-563

Abstract: Research on mobile payments is emerging as a separate research area in information systems. Previous literature indicates that existing theoretical models do not extend the empirical inquiry into technology fitment domain to understand the user behaviour better. Integration of users' requirement of technology, with network externalities, risk, trust, and promotion, was done to check mobile wallet usage of Gujarat's users. To empirically test the hypothesised model, a total of 500 samples were collected using online and offline structured survey. Structural equation modelling technique was performed. The findings of the study indicate that all the hypotheses were supported and it has theoretical and managerial implications.

Keywords: mobile wallet; network externality; structural equation modelling; SEM; task-technology fit; TTF. (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.inderscience.com/link.php?id=117005 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbisy:v:37:y:2021:i:4:p:544-563

Access Statistics for this article

More articles in International Journal of Business Information Systems from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().