Interactive situation modelling in knowledge-intensive domains

Kiran Jude Fernandes

International Journal of Business Information Systems, 2009, vol. 4, issue 1, 25-46

Abstract: This paper shows how knowledge from various sources in a knowledge intensive domain can be modelled using principles of ethnography. This is achieved by bridging the symmetry of ignorance gap that exists between process owners and system developers. Structural and method-based approaches to system modelling have arguably occupied a central place in system development literature. The analysis in this paper shifts the focus from these structural approaches to a more specific discussion on semi-methodological approach. The approach in this paper is distinct from previous discussions on system modelling in three ways: a) the existence of symmetry of ignorance is considered as the main limitation in modelling systems; b) defining the nature and behaviour of the system under observation is considered as a precursor to the knowledge elicitation process; and c) interaction between actors within situated actions is considered as the defining basis of the system boundary.

Keywords: systems modelling; ethnography; requirement engineering; situation modelling; knowledge intensive domains. (search for similar items in EconPapers)
Date: 2009
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=21601 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbisy:v:4:y:2009:i:1:p:25-46

Access Statistics for this article

More articles in International Journal of Business Information Systems from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().