 Systemic complementarity model for Mexican tourist MSMEs, contrasted with analytical hierarchy processJacqueline Y. Sánchez-García, Juan E. Núñez-Ríos and Ana Lilia Coria-Páez International Journal of Business and Systems Research, 2021, vol. 15, issue 5, 629-649 Abstract: The micro, small and medium tourist enterprises (MSMEs) have an organisational structure that restricts their adaptative capabilities to a highly competitive environment. The purpose of this article is to present, from a systems science approach, a construct specific for MSMEs based on the complementarity concept. The soft systems methodology (SSM) was used to diagnose and structure the problem, detect elements of impact as well as to suggest plausible actions for change. The analytic hierarchy process (AHP) was used to validate the conceptual model. In this sense, consistency values above 90% were obtained for the construct's components. Based on this, the construct corresponds to the environment in which the studied organisations operate. The relations in the proposed construct seek to propose what heterogeneous characteristics integrate for fostering responsive and adaptative capabilities to the context. Keywords: collaborative model; systemic complementarity; micro, small and medium enterprises; MSMEs; soft system methodology; analytical hierarchy process; tourism sector. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbsre:v:15:y:2021:i:5:p:629-649 Access Statistics for this article More articles in International Journal of Business and Systems Research from Inderscience Enterprises Ltd |
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