Analysing the mediating effect of leader-member exchange on the relationship between servant leadership and organisational commitment

Arun Aggarwal, Kamrunnisha Nobi, Dinesh Jaisinghani and Geeti Sharma

International Journal of Economics and Business Research, 2021, vol. 21, issue 2, 287-303

Abstract: The objective of the current research is to analyse the mediating role of leader-member exchange on the relationship between servant leadership and organisational commitment. In order to achieve this objective, the data was collected from 524 full-time employees working in five companies of the information technology sector operating in northern India. Results of the structural equation modelling (SEM) analysis revealed that servant leadership has a significant and positive impact on leader-member exchange. Further, servant leadership has a positive impact on organisational commitment. Leader-member exchange has a positive impact on employees' commitment level except for continuance commitment. Finally, the results of the mediational analysis show that servant leadership mediates the relationship between leader-member exchange and affective, continuance and normative commitment.

Keywords: servant leadership; leader-member exchange; affective commitment; continuance commitment; normative commitment; emotional healing; altruistic calling; wisdom; persuasive mapping; organisational stewardship. (search for similar items in EconPapers)
Date: 2021
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