Impacts of information system maturity on SME performance and the contribution of dynamic capabilities

Jean Robert Kala Kamdjoug

International Journal of Entrepreneurship and Small Business, 2025, vol. 54, issue 2, 175-206

Abstract: An examination of the digitalisation accomplishment and digital capabilities of small and medium enterprises (SMEs), called information system (IS) maturity, has become a significant concern for the managers of SMEs. By drawing support from dynamics capabilities theory, this study explores the determinants of IS maturity and how IS maturity influences the business performance of Cameroonian SMEs. To investigate the gaps in the literature, we propose a structural research model. This model is analysed using partial least squares approach on 212 Cameroonian SMEs with functional IS. We highlight that dynamic capabilities are effective explainers of variance in IS maturity, underlining these assets' importance to a firm's business performance. The outcomes of this study serve as components for SME managers' two consecutive goals. First, the availability of effective dynamic capabilities to SMEs helps in the improvement of IS maturity. Second, a high IS maturity level allows SMEs to improve their business performance.

Keywords: Cameroon; small and medium enterprises; SMEs; dynamic capabilities contribution; information system maturity; SME performance; dynamic capabilities. (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=143823 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijesbu:v:54:y:2025:i:2:p:175-206

Access Statistics for this article

More articles in International Journal of Entrepreneurship and Small Business from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().