EconPapers    
Economics at your fingertips  
 

Moderating role of locus of control in the relationship between job satisfaction and organisational citizenship behaviour: a study of the Indian IT sector

Bindu Chhabra and R.P. Mohanty

International Journal of Indian Culture and Business Management, 2016, vol. 13, issue 3, 288-309

Abstract: The present study was conducted to explore the direct relationship of job satisfaction and locus of control (LOC) on four dimensions of organisational citizenship behaviour (OCB) i.e. interpersonal helping, individual initiative, personal industry and loyal boosterism. The purpose of the study was also to see if locus of control moderates the relationship between job satisfaction and the above mentioned dimensions of OCB. The study was conducted using structured questionnaires for measuring the above mentioned variables. The sample consisted of 449 IT professionals working in Delhi and National Capital Region. Hierarchical multiple regression analysis was used to analyse the data. The analysis showed that job satisfaction and internal locus of control was positively related to all dimensions of OCB. However, the moderating role of LOC was seen in the relationship of job satisfaction and only two dimensions of OCB namely individual initiative and personal industry. The present study has important implications for human resource development in the IT sector in India. Managers should use strategies to achieve high job satisfaction and OCB. They must be aware of the moderating role of different personality attributes on the relationship between job satisfaction and OCB.

Keywords: organisational citizenship behaviour; OCB; job satisfaction; locus of control; LOC; IT professionals; information technology; hierarchical multiple regression; human resource development; HRD; India; personality attributes. (search for similar items in EconPapers)
Date: 2016
References: Add references at CitEc
Citations: Track citations by RSS feed

Downloads: (external link)
http://www.inderscience.com/link.php?id=78834 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijicbm:v:13:y:2016:i:3:p:288-309

Access Statistics for this article

More articles in International Journal of Indian Culture and Business Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker (informationadministrator5@inderscience.com).

 
Page updated 2023-11-11
Handle: RePEc:ids:ijicbm:v:13:y:2016:i:3:p:288-309