Flexibility as a performance measurement of supplier innovativeness and supply chain integration in the hotel industry

T.F. Espino-Rodríguez, Mahmoud Gebril-Taha and Antonia María Gil-Padilla

International Journal of Integrated Supply Management, 2024, vol. 17, issue 3/4, 277-296

Abstract: In the current context, hotels must enhance their flexibility and adapt their services to meet the needs of their customers by offering a wide range of services and quickly adapting to changes in design and volume. The purpose of this paper is to study the impact of supplier innovativeness on supply chain integration (SCI) and flexibility. Furthermore, SCI is explored as a mediator between supplier innovativeness and flexibility. PLS was used to test the proposed model. The data were collected from a representative sample of four and five-star hotels in Egypt through a personal questionnaire. The software used is WarpPLS 8.0. The results show that supplier innovativeness influences SCI and flexibility. Likewise, there is a positive relationship between SCI and flexibility. Specifically, there is a positive influence of internal integration and customer integration on flexibility. The findings indicate that customer integration and internal integration mediate the relationship between outsourcing supplier innovation and flexibility. Therefore, there is a direct and indirect effect between supplier innovativeness and flexibility.

Keywords: supplier innovativeness; supply chain integration; flexibility; hotels. (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=142781 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijisma:v:17:y:2024:i:3/4:p:277-296

Access Statistics for this article

More articles in International Journal of Integrated Supply Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().