Implementation and empirical evaluation of voice-enabled web applications

Shuchih Ernest Chang

International Journal of Information Technology and Management, 2009, vol. 8, issue 2, 178-195

Abstract: While most users currently receive web services from web browser interfaces, pervasive computing is emerging and offering new ways of accessing internet applications from any device at any location. As a result, there is a growing demand for technology that will allow users to connect to the internet from anywhere through devices that are not suitable for the use of traditional keyboard, mouse and monitor. In this research, cellular phone was chosen as the pervasive device for accessing a multimodal internet application prototype, a voice-enabled web system, through voice user interface technology. The impacts of the forthcoming pervasive computing technology on consumer attitude and the acceptance rate of consumers on new pervasive interface were studied using the Theory of Planned Behaviour (TPB), a widely used technology acceptance theory. The research findings may be referenced for the purpose of the design and development of successful business applications to catch the revolutionary opportunity and benefit of Voice-enabled Web Systems (VWS).

Keywords: pervasive computing; human factors; consumer attitudes; TPB: theory of planned behaviour; voice applications; web technologies; electronic commerce; web services; internet applications; cell phones; mobile phones; technology acceptance; voice-enabled web systems. (search for similar items in EconPapers)
Date: 2009
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