Third-party logistics continuous improvement through integrated fleet management: the case of a transport company

Andreia P.M. Rodrigues, Carina M.O. Pimentel and João C.O. Matias

International Journal of Logistics Systems and Management, 2018, vol. 31, issue 1, 39-68

Abstract: In the transport sector, there is a gap that arises in managing fleets with vehicles of different brands, making it ineffective to choose the use of telematics system that each brand offers. This article presents a solution based on a system that uses a single service which is aggregating all fleet of vehicles, irrespective of brand, and allowing their control any time. Thus, it results in improved efficiency on the routes based on a greater consistency of data as similar driving data are obtained for all vehicles. This article uses a case study that shows possibility to reduce travelling costs, allowing the generation of the not greater quality services and hence improving customer satisfaction.

Keywords: fleet management; continuous improvement; telematics; route planning; road freight transportation; integrated fleet management system; freight intelligent transportation systems; ITS. (search for similar items in EconPapers)
Date: 2018
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