Building a conceptual framework for a communicative and involving innovation process

Mikko Jarvilehto, Paavo Ritala, Jouni Simila, Jarkko Hyysalo and Pasi Kuvaja

International Journal of Management Concepts and Philosophy, 2011, vol. 5, issue 1, 70-89

Abstract: The purpose of this paper is to examine communication and the incentives related to the early phases of the innovation process, with a particular focus on the domain of software development. Based on findings from a systematic literature review on innovation, we approach the studies on the evaluation of the innovation process. We build our theory on insights about innovation and quality management, innovation capability and on the development of an innovation culture. Departing from this literature, we focus on the socio-psychological constructs of value, communication and of incentives. We propose a theoretical framework which we term the 'determinants of communicative influence' (DCI). The DCI is divided into two complementary parts: value proposition and incentive system qualities. We aim to improve the conceptual adequacy of the suggested DCI framework with input from the systematic literature review. Through this process we propose adding the dimensions of the discursive dynamics of value and details of incentive system design to the proposed DCI framework.

Keywords: innovation process; innovative culture; communication; incentives; incentive systems; innovation capability; systematic literature review; values; quality management. (search for similar items in EconPapers)
Date: 2011
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