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Operational management and operations strategies: an SME perspective

Robert H. Lowson

International Journal of Procurement Management, 2007, vol. 1, issue 1/2, 180-209

Abstract: This exploratory study examines the role of operational management and operations strategies in small- and medium-sized business communities. Using empirical research, it was discovered that a significant proportion of these enterprises apply operational 'emphases', that is, a combination of various strategies and tactics. Many of these 'emphases' or 'spectra' were used in disparate industries and made substantial contributions to the competitive positioning sought by the organisations involved.

Keywords: operational management; operations strategies; small and medium-sized enterprises; SMEs; empirical research. (search for similar items in EconPapers)
Date: 2007
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