A survey on selected supplier issues in Indian manufacturing organisations

Manojkumar V. Dalvi and Ravi Kant

International Journal of Services and Operations Management, 2017, vol. 27, issue 2, 210-238

Abstract: The objective of this paper is to identify and investigate the various supplier selection (SS) and supplier evaluation (SE) benefits, SS and SE criteria, supplier development (SD) benefits, SD criteria and SD activities, and rank them according to the level of importance. This paper reports the findings of a survey carried in 150 Indian manufacturing organisations over five sectors namely automobile, machine tool/equipment, electrical/electronics, process and fast-moving consumer goods (FMCG) through a well designed and validated instrument/questionnaire. The results of this survey give the top ten SS and SE benefits, SS and SE criteria, SD benefits, SD criteria and SD activities according to their level of importance. The practitioners and academicians working in this area can use the results of this survey to decide the importance level of these factors in their organisation. This study can be precise for a specific sector or type of industry by modifying the instrument/questionnaire, based on the opinion of experts from the specific sector or type of industry.

Keywords: supplier/vendor selection; supplier/vendor evaluation; buyer supplier relationship; supplier/vendor development; India. (search for similar items in EconPapers)
Date: 2017
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