Assessing the factors influencing Healthcare 5.0 readiness

Urmila Natarajan and M. Suresh

International Journal of Services and Operations Management, 2026, vol. 53, issue 2, 244-265

Abstract: The healthcare transformations focus on understanding patient care plan developments and effective service care. Technical developments in the health sector enhance the patients care and provide a better experience in treatment. As the transformations are increasing in healthcare units in every aspect and this era is very much technical oriented, the focus of the study is on Healthcare 5.0 readiness, where it significantly trying to find out the readiness level in healthcare organisations. The conceptual framework is to understand the collective concerns of the elements through total interpretive structural modelling (TISM) and to distinguish the factors which have driving and dependence power. The factors are identified from literature reviews and experts' opinion through interviews to know the interrelations and interconnection between the factors. Therefore, the study results say sustainable development and innovative technology usage are critical factors in Healthcare 5.0 readiness. This study will benefit the researcher, healthcare managers and practitioners to know the factors of 5.0 readiness to healthcare change.

Keywords: Healthcare 5.0; hospitals; sustainable systems development; collaborative robots; 5G communication service; smart technologies. (search for similar items in EconPapers)
Date: 2026
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=151750 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijsoma:v:53:y:2026:i:2:p:244-265

Access Statistics for this article

More articles in International Journal of Services and Operations Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().