Financial technology revolution and banks' information and communication technology investment: evidence from an emerging economy

Adam Konto Kyari, Bukar Zanna Waziri and Musa Garba Gulani

International Journal of Technological Learning, Innovation and Development, 2021, vol. 13, issue 3, 283-303

Abstract: The main objective of this study is to investigate banks' perception of Fintech growth in Nigeria and how such growth affects their ICT investment decisions. Fintech has brought to the forefront the significance of ICT by providing traditional banking services, which were hitherto the exclusive rights of incumbent banks. This has made banks to increase their ICT expenditure by investing heavily in digital banking and on accelerators, alliances and innovation laboratories. Guided by the Sense and Respond theory, an in-depth interview was conducted and later transcribed manually without the use of any software. The analysis of the findings revealed that Fintechs are both threat and opportunity to Nigerian banks and are impacting positively on their ICT investment decisions. Finally, this study recommends further research on the effectiveness of banks' ICT investments decisions in containing the growth of Fintech in Nigeria.

Keywords: fintech; bank; information and communication technology; ICT; threat; opportunity; decisions; response; payment. (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijtlid:v:13:y:2021:i:3:p:283-303

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