Knowledge Sharing Using Web 2.0: Preferences, Benefits and Barriers in Brunei Darussalam's Tertiary Education

Nurul Afiqah Hj Nor Amin, Amy Suliza Hasnan, Nurul Nazira Besar and Mohammad Nabil Almunawar
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Nurul Afiqah Hj Nor Amin: Universiti Brunei Darussalam, Bandar Seri Begawan, Brunei
Amy Suliza Hasnan: Universiti Brunei Darussalam, Bandar Seri Begawan, Brunei
Nurul Nazira Besar: Universiti Brunei Darussalam, Bandar Seri Begawan, Brunei
Mohammad Nabil Almunawar: School of Business and Economics, Universiti Brunei Darussalam, Bandar Seri Begawan, Brunei

International Journal of Asian Business and Information Management (IJABIM), 2016, vol. 7, issue 4, 1-18

Abstract: The purpose of this paper is to assess the current knowledge sharing processes in tertiary education in Brunei Darussalam and identify the preferred knowledge sharing activities as well as preferred online applications for the purpose. This study also examined the benefits and barriers of using Web 2.0 as a knowledge sharing platform in tertiary education. A descriptive research method is employed, in which quantitative approach was selected to collect data on the use of Web 2.0 tools for knowledge sharing in tertiary education. This study revealed that respondents highly utilize emails and Web 2.0 applications for knowledge sharing, which are normally provided by their host universities as information and knowledge sharing platforms. Web 2.0 applications, especially social networks, are considered good platforms for sharing knowledge. However, there are some concerns in using Web 2.0 applications for knowledge sharing, mainly in term of privacy issues and reliability of information and knowledge shared due to its high risk of collaborators.

Date: 2016
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