Key Success Factors of an SME's Multi-Site Organizational Restructuring: A Case Study Approach

Surajit Bag
Additional contact information
Surajit Bag: Post Graduate School of Engineering Management, Faculty of Engineering and the Built Environment, University of Johannesburg, South Africa

International Journal of Applied Logistics (IJAL), 2017, vol. 7, issue 2, 1-20

Abstract: Contemporary manufacturing supply chains face multiple challenges due to long, complex networks that operate internationally. Here, the focal company is an SME that has spread its network globally to reach mining customers with quality products within the shortest lead time. This study uses the case research method to study a family-owned business. It identifies the critical success factors in the supply chain restructuring program. Secondly, it examines the effective strategies in managing pre- and post-restructuring process. Thirdly, it emphasizes how the operational efficiency was achieved by reducing uncertainties and risks in the upstream supply chain and fourthly, to develop a framework for future researchers. The findings suggest that key driving factors of the restructuring program are organization culture, leadership, top management commitment, and information technology. The linkage factors which emerged from the study are effective communication with the stakeholders, employee motivation, work satisfaction, crisis management and managing buyer-supplier relationships.

Date: 2017
References: Add references at CitEc
Citations:

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 4018/IJAL.2017070101 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jal000:v:7:y:2017:i:2:p:1-20

Access Statistics for this article

International Journal of Applied Logistics (IJAL) is currently edited by Lincoln C. Wood

More articles in International Journal of Applied Logistics (IJAL) from IGI Global
Bibliographic data for series maintained by Journal Editor ().