Data Warehouses and Business Intelligence in Croatia: Do Managers Know How to Use Them?

Kornelije Rabuzin and Darko Škvorc
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Kornelije Rabuzin: Faculty of Organization and Informatics, University of Zagreb, Zagreb, Croatia
Darko Škvorc: Faculty of Organization and Informatics, University of Zagreb, Zagreb, Croatia

International Journal of Business Analytics (IJBAN), 2016, vol. 3, issue 2, 50-60

Abstract: Authors of this paper were directly involved in several data warehousing and business intelligence projects that were carried out in companies in Croatia. Based on the experience from those projects, this paper presents how those solutions were implemented — and more importantly, how they were used by managers at different levels of management. Three different companies are described, including three different implemented solutions. One company was small, one was mid-sized and one was large. All had differences in ownership and education level of managers. Implementation (technical) details are omitted, but this paper shows that managers do not always see what business intelligence can do. Furthermore, it is shown that such projects do not always have to be expensive.

Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jban00:v:3:y:2016:i:2:p:50-60

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