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Adoption of Mobile ERP in Educational Environment: Computer Self-Efficacy and System Security

Mousa Ahmed Albashrawi, Lauren Turner and Sandhya Balasubramanian
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Mousa Ahmed Albashrawi: King Fahd University of Petroleum and Minerals, Saudi Arabia
Lauren Turner: University of Massachusetts, Lowell, USA
Sandhya Balasubramanian: University of Massachusetts, Lowell, USA

International Journal of Enterprise Information Systems (IJEIS), 2020, vol. 16, issue 4, 184-200

Abstract: The objective of this research paper is to investigate the intention to use mobile ERP under the effect of computer self-efficacy and system security at a university setting. Mobile ERP, a business software that integrates core business functions into a single system, has been increasingly penetrating the ERP market with promising benefits like real-time data availability and sharing, greater productivity, and competitive advantage, but to the best of the author's knowledge, there is no study that has investigated its usage intention among a traditional-ERP organization. The updated DeLone and McLean IS success model with its three quality factors is employed in this study as a theoretical framework and extended with system security and computer self-efficacy to examine the adoption of mobile ERP as an emerging phenomenon. With a sample of 347 university students, SEM results suggest that service quality, system security, and computer self-efficacy are significant determinants of individuals' intention towards using mobile ERP.

Date: 2020
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