A Meta-Analysis of Emotion and Cognition in Information System

Wen-Lung Shiau, Puxi Shi and Ye Yuan
Additional contact information
Wen-Lung Shiau: Department of Business Administration, Zhejiang University of Technology, China
Puxi Shi: Department of Business Administration, Zhejiang University of Technology, China
Ye Yuan: Department of Business Administration, Zhejiang University of Technology, China

International Journal of Enterprise Information Systems (IJEIS), 2021, vol. 17, issue 1, 125-143

Abstract: The current research on the information systems (IS) shows that emotion and cognition can affect behavior, but their interaction with each other is not clear. This paper attempts to clarify the interaction between emotion and cognition and explain their antecedents and consequences. This research includes a meta-analysis composed of 33 papers related to emotion and cognition in high-quality IS journals. Results reveal cognition affects emotion when emotion can be changed or manipulated by an external stimulus, and emotion can be attributed to a combination of multiple cognitive appraisals. By contrast, emotion affects cognition when it involves the use of information technology and focuses on intuitive interface design features and stable personality traits. The authors contribute to the literature with a more comprehensive summary of antecedents and consequences of emotion and cognition and provide practical implications for enterprises to understand consumer behavior from the perspective of the interaction between emotion and cognition.

Date: 2021
References: Add references at CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 018/IJEIS.2021010107 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jeis00:v:17:y:2021:i:1:p:125-143

Access Statistics for this article

International Journal of Enterprise Information Systems (IJEIS) is currently edited by Gianluigi Viscusi

More articles in International Journal of Enterprise Information Systems (IJEIS) from IGI Global
Bibliographic data for series maintained by Journal Editor ().