Examining the Factors Influencing the Intention to Adopt Cloud ERP Systems by SMEs in Jordan

Ahmad Ibrahim Habahbeh and Ahmad Hamza Obidat
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Ahmad Ibrahim Habahbeh: Al-Hussein Bin Talal University, Jordan
Ahmad Hamza Obidat: Al-Hussein Bin Talal University, Jordan

International Journal of E-Services and Mobile Applications (IJESMA), 2021, vol. 13, issue 3, 1-27

Abstract: This study aims to explore the factors influencing the intention to adopt cloud enterprise resource planning (ERP) systems by small and medium-sized enterprises (SMEs) in Jordan. The research proposes a new model by extending the technology acceptance model (TAM) with four additional factors, including computer self-efficacy, complexity, compatibility, and organizational support. Using a questionnaire, data was collected from 394 subjects. An adaptive neuro fuzzy inference system (ANFIS) was utilized to analyze the data. The results revealed that perceived usefulness and perceived ease-of-use of cloud ERP systems have a low-direct effect on the intention to adopt cloud ERP systems. Also, the study found that computer self-efficacy, complexity, compatibility, and organizational support have a low-direct effect on perceived usefulness and perceived ease-of-use of cloud ERP systems and, in turn, on the intention to adopt cloud ERP systems.

Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jesma0:v:13:y:2021:i:3:p:1-27

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