Factors Hindering IT Outsourcing Relationship in Swedish Public Organizations

Horea Rusu and Emil Jensen
Additional contact information
Horea Rusu: Department of Computer and Systems Sciences, Stockholm University, Stockholm, Sweden
Emil Jensen: Department of Computer and Systems Sciences, Stockholm University, Stockholm, Sweden

International Journal of Innovation in the Digital Economy (IJIDE), 2015, vol. 6, issue 2, 20-37

Abstract: IT outsourcing relationship is the relationship in the outsourcing agreement between the service provider and service receiver. The overall IT outsourcing success is directly influenced by the IT outsourcing relationship. However, not much attention has been given in research literature to the IT outsourcing relationship in public organizations and even less regarding the IT outsourcing relationship in Swedish public organizations. This study investigates the factors that hinder the post-contract stage of IT outsourcing relationship in Swedish municipalities. The research was performed through case studies in two Swedish municipalities and has revealed nine hindering factors in the post-contract stage of an IT outsourcing relationship. The findings of this study contribute to the few existing research on the hindering factors of the post-contract stage of the IT outsourcing relationship in public organizations.

Date: 2015
References: Add references at CitEc
Citations:

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 018/ijide.2015040102 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jide00:v:6:y:2015:i:2:p:20-37

Access Statistics for this article

International Journal of Innovation in the Digital Economy (IJIDE) is currently edited by Ionica Oncioiu

More articles in International Journal of Innovation in the Digital Economy (IJIDE) from IGI Global
Bibliographic data for series maintained by Journal Editor ().