Service Oriented Architecture (SOA) Implementation: Success Factors and Realized Benefits

Tom Yoon and Bong-Keun Jeong
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Tom Yoon: Department of Management Information Systems, Western Connecticut State University, Danbury, USA
Bong-Keun Jeong: Department of Management and Decision Sciences, Wall College of Business, Coastal Carolina University, USA

International Journal of Information Systems in the Service Sector (IJISSS), 2018, vol. 10, issue 2, 1-21

Abstract: Using a multiple case studies and surveys, this article finds that factors essential to successful Service Oriented Architecture (SOA) implementations include establishing effective SOA governance, establishing SOA registries, starting with a small project, collaboration between business and IT units, strengthening trust among business units, and training. This article also explores business and IT motivations for SOA implementation and the benefits realized from this implementation. The findings from this article can provide a guidance for practitioners on the successful implementation of SOA.

Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jisss0:v:10:y:2018:i:2:p:1-21

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