Service Platform Development: Comparison of Two E-Services Platforms

Tugrul Daim, Marius Brand and Linda Lin
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Tugrul Daim: Portland State University, USA
Marius Brand: Portland State University, USA
Linda Lin: Portland State University, USA

International Journal of Information Systems in the Service Sector (IJISSS), 2011, vol. 3, issue 2, 57-75

Abstract: Platform concepts have been around for about a decade now. While their focus was on the manufacturing industry in the beginnings, interest has shifted to services – and Internet-based services in particular. This paper provides an overview of popular product platform concepts, a new view upon services in the light of the Internet, and links platforms to Internet-based services. Two companies with a tremendous platform potential, Google and EBay, are introduced and analyzed with respect to their usage of the product platform concept. After a brief discussion of the results, two product offerings of both Google and EBay are compared to give a practical example.

Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jisss0:v:3:y:2011:i:2:p:57-75

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