CIO Perspectives on Organizational Learning within the Context of IT Governance

Koen De Maere, Steven De Haes and Michael von Kutzschenbach
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Koen De Maere: University of Antwerp, Antwerp, Belgium
Steven De Haes: University of Antwerp - Antwerp Management School, Antwerp, Belgium
Michael von Kutzschenbach: FHNW University of Applied Sciences and Arts Northwestern Switzerland, Basel, Switzerland

International Journal of IT/Business Alignment and Governance (IJITBAG), 2017, vol. 8, issue 1, 32-47

Abstract: Why is it that, despite the large amount of studies on IT governance, many professionals still fail to put these theories into practice? Building on the previous question, we reviewed the literature to examine how organizational learning theories can help in understanding the gap between the ‘theory' and ‘practice' of IT governance. Thereafter, a focus group discussed this gap within the context of Industry 4.0. The findings indicate important concerns that might hinder learning in organizations, including: lack of shared domain knowledge between business and IT stakeholders, lack of shared understanding and poor diffusion of IT governance practices in the organization. Unless these concerns are successfully resolved, executives will experience difficulties to govern IT successfully within the context of Industry 4.0. We provide recommendations to practitioners with regards to the capabilities which should be present in the organisation to overcome such concerns. These capabilities represent a T-shaped portfolio of skills.

Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jitbag:v:8:y:2017:i:1:p:32-47

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