Social Software Support for Collaborative Innovation Development within Organizations

Michael Reinhardt, Martin Wiener, Marc René Frieß, Georg Groh and Michael Amberg
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Michael Reinhardt: University of Erlangen-Nuremberg, Germany
Martin Wiener: University of Erlangen-Nuremberg, Germany
Marc René Frieß: Technische Universität München, Germany
Georg Groh: Technische Universität München, Germany
Michael Amberg: University of Erlangen-Nuremberg, Germany

International Journal of Knowledge-Based Organizations (IJKBO), 2012, vol. 2, issue 1, 56-76

Abstract: Applying a design science approach, the authors developed and tested a social network-based open innovation platform prototype that supports two major aspects of an organization’s ability to drive ideas into innovation concepts. First, the system implements a structured and transparent process logic that enables knowledge aggregation through content sharing and information integration as well as individual workflows of single actors. Second, the platform shapes a collaborative, time- and space-independent common context, which enables employees to build and run an open innovation community. Based on a prototype, the authors also evaluated the platform’s usability as well as its usefulness for collaborative development of innovative concepts.

Date: 2012
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