The Effect of Total Quality Management on Innovation Performance with Mediator Role of Organizational Learning: (Case Study: ABBAND Mazandaran)

Mohsen Shafiei Nikabadi, Seyed Ahmad Mohammadi Hoseini and Saeed Zangouri
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Mohsen Shafiei Nikabadi: Industrial Management Department, Semnan University, Semnan, Iran
Seyed Ahmad Mohammadi Hoseini: Educational Administration Department, Semnan University, Semnan, Iran
Saeed Zangouri: Business Management Department, Semnan University, Semnan, Iran

International Journal of Knowledge-Based Organizations (IJKBO), 2014, vol. 4, issue 4, 51-66

Abstract: The main objective of this study was to evaluate the effect of Total Quality Management (TQM) on innovation performance with the mediator role of organizational learning in ABBAND Mazandaran manufacturing and industrial Company. The research design was descriptive and correlation and specifically is based on structural equation model. The study population was all supervisors and employees of ABBAND Mazandaran manufacturing and industrial Company. For measuring variables of research, three questionnaires were used based on the Likert 5 options range and the questionnaires were distributed among 220 supervisors and employees of ABBAND Mazandaran Company. Content validity of the three questionnaires was carried out by a number of experts and management professionals and the reliability of TQM, Learning Organization and innovation performance questionnaires was determined by Cronbach's alpha coefficient as 0.96, 0.82, and 0.94, respectively. The results showed that there is a causal relationship between TQM, learning organization and innovation performance. Also, organizational learning mediates the effect of TQM on innovation performance.

Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jkbo00:v:4:y:2014:i:4:p:51-66

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