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Outsourcing, Knowledge, and Learning: A Critical Review

Ingi Runar Edvardsson and Susanne Durst
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Ingi Runar Edvardsson: School of Business, University of Iceland, Reykjavik, Iceland
Susanne Durst: School of Business, University of Skövde, Skövde, Sweden

International Journal of Knowledge-Based Organizations (IJKBO), 2017, vol. 7, issue 2, 13-26

Abstract: This paper aims to review research that determines the influence of outsourcing on knowledge management and learning, a process which will help identify new research opportunities and contribute to the further development of outsourcing theory. The study consists of a review of 34 refereed articles on outsourcing in relation to knowledge management and learning. The findings were summarised in a number of hypotheses and two conceptual models which highlight the contribution of outsourcing to either competitive advantage or disadvantage. This study may not have enabled a complete coverage of all peer reviewed articles in the field of outsourcing in relation to learning and knowledge management. Yet, it seems reasonable to assume that the review process covered a large share of studies available. To the best of the authors' knowledge, no literature review on this topic has previously been published in academic journals.

Date: 2017
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