“They Care, We Share”: Perceived Fairness in Performance Appraisal Systems on Knowledge Sharing

Jatinder Kumar Jha and Prantika Ray
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Jatinder Kumar Jha: XLRI-Xavier School of Management, India
Prantika Ray: IIM Kozhikode, India

International Journal of Knowledge Management (IJKM), 2022, vol. 18, issue 1, 1-28

Abstract: The strategic importance of knowledge especially under dynamic business conditions makes it imperative to primarily understand the creation of the knowledge base. This paper employs mixed-method approach to understand the various triggers that motivate the knowledge sharing behavior of the IT employees working in Indian firms. Firstly, a qualitative study that comprised of thirteen in-depth interviews aimed to capture the participants’ understanding of, the context and the factors that trigger knowledge-sharing behavior. The fairness in performance appraisal, manager’s support, and career success were found to be the key triggers. Then, a quantitative study of 105 IT professionals examined the effect of the identified variables. Results suggested a positive relationship between perceived fairness in performance appraisal and knowledge-sharing behavior and the mediating role of career and hierarchical success between perceived fairness in performance appraisal system and knowledge-sharing behavior. The implications for both theory and practice have also been discussed in detail.

Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jkm000:v:18:y:2022:i:1:p:1-28

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