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Streamlining Efficient Behaviors for Knowledge Creation in Collaboration

Qi Zhang, Michitaka Kosaka and Yoshiteru Nakamori
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Qi Zhang: Japan Advanced Institute of Science and Technology, Ishikawa Perfecture, Japan
Michitaka Kosaka: Japan Advanced Institute of Science and Technology, Ishikawa Perfecture, Japan
Yoshiteru Nakamori: Japan Advanced Institute of Science and Technology, Ishikawa Perfecture, Japan

International Journal of Knowledge and Systems Science (IJKSS), 2013, vol. 4, issue 2, 35-45

Abstract: Collaboration activities for knowledge creation have become popular, due to competition and marketplace demands. Most knowledge management (KM) has focused on organizational knowledge application and development. There is a lack of a framework on KM to discuss how people have efficient behaviors to cooperate with others for knowledge creation. This paper presents a service communication process based on a service-centered view to describe how people streamline behaviors for knowledge creation to reach a joint goal in collaboration through communications. The proposed framework is demonstrated by business-to-business collaboration cases.

Date: 2013
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