The stimulus of factors in implementing the e-governance concept in Namibia

Laizah Sashah Mutasa and Tiko Iyamu
Additional contact information
Laizah Sashah Mutasa: Cape Peninsula University of Technology, South Africa
Tiko Iyamu: Cape Peninsula University of Technology, South Africa

International Journal of Sociotechnology and Knowledge Development (IJSKD), 2023, vol. 15, issue 1, 1-18

Abstract: This paper reports on a case study where the Namibian environment is used to gain deeper understanding of the factors that influence e-governance and how those factors manifest themselves. This study is motivated by the continuous challenges that are encountered by many African countries, either in the development or implementation or both, of the e-governance solution. The interpretivist approach was employed, and qualitative data were gathered using the semi-structured interview technique. Activity theory was used as a lens to guide the analysis of the data, from which six factors were found to influence the implementation of e-governance in the country. The factors are know-how; requirements of both technical and non-technical components; political-will, which draws on power to make decisions; heterogeneity; a repertoire of actors-power relationship; and governance, which includes standards, policies, and principles. The empiricism nature of the study boosts knowledgeability of the challenges that hinder implementation of the solution, which in-turn affect service delivery.

Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijskd.320478 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jskd00:v:15:y:2023:i:1:p:1-18

Access Statistics for this article

International Journal of Sociotechnology and Knowledge Development (IJSKD) is currently edited by Lincoln Christopher Wood

More articles in International Journal of Sociotechnology and Knowledge Development (IJSKD) from IGI Global
Bibliographic data for series maintained by Journal Editor ().