Adoption of Mobile Commerce Technology: An Involvement of Trust and Risk Concerns

Emad Abu-Shanab and Osamah Ghaleb
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Emad Abu-Shanab: Yarmouk University, Jordan
Osamah Ghaleb: Yarmouk University, Jordan

International Journal of Technology Diffusion (IJTD), 2012, vol. 3, issue 2, 36-49

Abstract: This research extended the Technology Acceptance Model (TAM) with perceived trust and perceived risks (security and privacy concerns) constructs to identify the impact of these factors on Jordanian users’ intentions to adopt mobile commerce (m-commerce). An empirical test was used utilizing 132 responses from students in two public universities in Jordan. Results indicated that perceived trust, perceived usefulness, and perceived ease of use are major influencers of mobile commerce adoption. On the other hand, perceived risk factors (security and privacy concerns) were not significant in this relation. Discussion, conclusion and future work are stated at the end of this paper.

Date: 2012
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