Designing a Successful Collaborative Wiki: The Choice between Outcome Quality and Online Community Needs

Michail Tsikerdekis
Additional contact information
Michail Tsikerdekis: University of Kentucky, Lexington, KY, USA

International Journal of Technology and Human Interaction (IJTHI), 2017, vol. 13, issue 2, 22-39

Abstract: Designing a collaborative platform that produces project outcomes of high quality and allows for wisdom of the crowds to come together in the achievement of a common goal can be a challenge. Literature often addresses the interplay between designing for online community needs and outcome/product quality as coexistence, where design implementations in one positively affect the other. However, Human-Computer Interaction research has shown that performance and satisfaction need not be dependent on each other. This paper performs a theoretical analysis of the literature on the topic and identifies design gaps for collaborative projects. Findings derived by this theoretical analysis challenge existing design perspectives by demonstrating that there is often a tradeoff between designing for online community needs and outcome quality for these projects. Claims were developed that lead to research questions identifying the most important elements and design considerations are provided along with potential future directions for advancing the understanding of this relationship.

Date: 2017
References: Add references at CitEc
Citations:

Downloads: (external link)
https://services.igi-global.com/resolvedoi/resolve ... 018/IJTHI.2017040102 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jthi00:v:13:y:2017:i:2:p:22-39

Access Statistics for this article

International Journal of Technology and Human Interaction (IJTHI) is currently edited by Anabela Mesquita

More articles in International Journal of Technology and Human Interaction (IJTHI) from IGI Global Scientific Publishing
Bibliographic data for series maintained by Journal Editor ().