Infrastructure Profiles and Knowledge Sharing

Mírian Oliveira, Antonio Carlos Gastaud Maçada, Carla Curado and Felipe Nodari
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Mírian Oliveira: Pontifical Catholic University of Rio Grande do Sul, Porto Alegre, Brazil
Antonio Carlos Gastaud Maçada: Federal University of Rio Grande do Sul, Porto Alegre, Brazil
Carla Curado: University of Lisbon, Lisbon, Portugal
Felipe Nodari: Pontifical Catholic University of Rio Grande do Sul, Porto Alegre, Brazil

International Journal of Technology and Human Interaction (IJTHI), 2017, vol. 13, issue 3, 1-12

Abstract: Information technology and top management support are considered infrastructure for knowledge sharing. This research aims to identify infrastructure profiles and their relationship with knowledge sharing. A survey method was adopted involving 231 respondents working in information technology teams in Brazil. The analysis identified four profiles, namely: focus on information technology; focus on top management support; adrift; and knowledge sharing oriented. The latter was identified as being the most effective, while no significant difference was found between the other clusters in relation to knowledge sharing. This finding is a supplement to this field of knowledge because, in addition to confirming the relevance of the two constructs, it shows that their simultaneous presence contributes to knowledge sharing. This result also helps managers by highlighting that in order to leverage knowledge sharing it is necessary to signal the importance of the process for the company, as well as provide adequate information technology.

Date: 2017
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