Engaging Older Clients With Exercise Physiology Software: Focussing on User-Prioritised Needs

Sue Whetton, Denis Visentin, Robert Rowe, Dan Rolf, Susan Johns, Thomas I. Grayston and Andrew Williams
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Sue Whetton: University of Tasmania, Australia
Denis Visentin: University of Tasmania, Australia
Robert Rowe: University of Tasmania, Australia
Dan Rolf: Australian Maritime College, Australia
Susan Johns: University of Tasmania, Australia
Thomas I. Grayston: University of Tasmania, Australia
Andrew Williams: University of Tasmania, Australia

International Journal of Technology and Human Interaction (IJTHI), 2021, vol. 17, issue 4, 1-18

Abstract: Ensuring access to ongoing exercise programs for older adults with degenerative conditions is a challenge for allied health professionals. E-health technologies can help address this challenge. However, user acceptance is a critical determinant of their effectiveness. This study identified features influencing the willingness of older adults to use exercise software. It focused on user-friendliness, engagement, and user needs. Feedback was gathered via focus groups with thematic analysis used to analyse data. While participants perceived the software as user-friendly and engaging, intention to use the application was strongly influenced by perceptions about whether it met individual needs. While participants agreed that the software did provide a means for meeting their exercise needs, many identified on-the-spot expert support, safety, and social contact as being equally, if not more important than exercise. This study reinforces that well-designed, user-friendly applications will not necessarily engage and motivate users if they do not address user-prioritised needs.

Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jthi00:v:17:y:2021:i:4:p:1-18

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