Interpretation of Emoji-Only Messages by Message Producers and Receivers

Emre Akadal and Mustafa Zeyd Söyük
Additional contact information
Emre Akadal: Istanbul University, Turkey
Mustafa Zeyd Söyük: Padua University, Turkey

International Journal of Technology and Human Interaction (IJTHI), 2022, vol. 18, issue 1, 1-17

Abstract: Emoji play a significant role in mutual communication. It was seen that emoji might carry different meanings depending on groups or cultures, although they are considered as a language valid for everyone. This study investigated how individuals responded to the questions directed to them using emoji, how they described the basic emotions, and what the individuals who read these messages understood. The study consisted of two stages. At the first stage, the participants were asked to respond to 10 questions, for which answers with concrete and abstract contents were sought, by using first emoji-only and then only text. Moreover, they were requested to express the eight basic emotions they were shown only with emoji. The participants also determined a satisfaction level for the emoji responses. At the second stage, a different group of participants scored the satisfaction levels by displaying the question. It was found out that a message consisting of emoji might be evaluated by the receiver in a different way, even if it has been created with a high satisfaction level.

Date: 2022
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJTHI.299067 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jthi00:v:18:y:2022:i:1:p:1-17

Access Statistics for this article

International Journal of Technology and Human Interaction (IJTHI) is currently edited by Anabela Mesquita

More articles in International Journal of Technology and Human Interaction (IJTHI) from IGI Global
Bibliographic data for series maintained by Journal Editor ().