Exploring the Behavioral Dimension of Client/Server Technology Implementation: An Empirical Investigation

Eitel J.M. Lauría
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Eitel J.M. Lauría: Marist College, USA

International Journal of Technology and Human Interaction (IJTHI), 2006, vol. 2, issue 3, 63-81

Abstract: This paper explores the impact of human factor and organizational behavior on the outcome of information technology implementation projects. Client/server technology implementation is used as the leading case, given the fact that it is a good example of a major paradigm shift. The results draw attention to the importance of end-user interaction and the maturity level of organizations as significant factors in the success and benefits of the project. Client/server projects seem to be more successful, are executed in a more timely manner, and yield greater benefits when end users take an active participation in some of the stages, particularly during the implementation phase.

Date: 2006
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jthi00:v:2:y:2006:i:3:p:63-81

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