Knowledge as practice - How Artificial Intelligence can create new knowledge?

Siddharth Madhav Joshi () and Anubha Shekhar Sinha ()
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Siddharth Madhav Joshi: Indian Institute of Management Kozhikode
Anubha Shekhar Sinha: Indian Institute of Management Kozhikode

No 550, Working papers from Indian Institute of Management Kozhikode

Abstract: This paper attempts to answer - how can breakthroughs in artificial intelligence benefit the process of organizational knowledge creation? In this paper, we enrich the SECI model of knowledge creation given by Nonaka and Takeuchi with the underpinnings of sociological theories of structuration and ethnomethodology to understand knowledge creation processes in a comprehensive manner. We argue that advent of artificial intelligence has given organizations the tool to incorporate this understanding in their artificial intelligence to be able to learn and guide the process of knowledge creation in organizations. By using a qualitative analysis, we studied knowledge creation activities across multiple industry sectors. A model for knowledge creation that uses artificial intelligence for understanding the interplay between knowledge agents and the organization structure is proposed. This research contributes by proposing an artificial intelligence-based model for creating a collective mind for organizational knowledge creation.

Keywords: Knowledge creation; artificial intelligence (search for similar items in EconPapers)
Pages: 41 pages
Date: 2023-01
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