ROLE OF SUPREME AUDIT INSTITUTIONS IN SHAPING THE ISLAMIC ECONOMY IN THE 21ST CENTURY

Muhammad Akram Khan

IIUM Journal of Economics and Management, 2001, vol. 9, issue 1, 77-100

Abstract: This study investigates the relationship between TQM and (i) product performance and (ii) organizational performance. Cross-sectional data of 405 manufacturing firms in Malaysia is analyzed using the chi-square test. The results indicate that TQM does not have a significant relationship with product performance. However, in terms of organizational performance, TQM has a strong association with product quality and development, sales and profit, marketing, commitment to customer, respect for top management, contribution of employees, and communication between divisions.

Keywords: Total Quality Management; Product performance; Organizational performance. (search for similar items in EconPapers)
JEL-codes: L20 M10 (search for similar items in EconPapers)
Date: 2001
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Persistent link: https://EconPapers.repec.org/RePEc:ije:journl:v:9:y:2001:i:1:p:77-100

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