Workplace violence in service sectors with implications for the education sector: issues, solutions and resources

Richard. Verdugo and Anamaria. Vere

ILO Working Papers from International Labour Organization

Abstract: Examines the causes of workplace violence and stress and investigates the scope of violence and stress in the education sector and its impact on the sector and its workforce. Explores strategies to remedy the problem.

Keywords: stress; violence; service sector; education; school; teacher; cost; psychological aspect.; harassment at work.; management strategy; legal aspect; stress; violence; secteur tertiaire; éducation; école; enseignant; coût; aspect psychologique; persécution au travail; stratégie de gestion; aspect juridique; estrés; violencia; sector terciario; educación; escuela; maestro; costo; aspecto psicológico; acoso laboral; estrategia de gestión; aspecto jurídico (search for similar items in EconPapers)
Pages: 53 pages
Date: 2003
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Published in Working paper / Sectoral Activities Programme

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Persistent link: https://EconPapers.repec.org/RePEc:ilo:ilowps:993650733402676

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