Case—Analysis of Call Center Data at Patelco Credit Union

Narendra Agrawal ()
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Narendra Agrawal: Department of Information Systems and Analytics, Leavey School of Business, Santa Clara University, Santa Clara, California 95053

INFORMS Transactions on Education, 2023, vol. 24, issue 1, 47-50

Keywords: cases; teaching statistics; teaching service operations management; teaching production/operations management; teaching supply chain management; banking industry; call centers (search for similar items in EconPapers)
Date: 2023
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