Social Media Use and Citizen Engagement in Local Government of Thailand

Sataporn Roengtam

A chapter in Management of Cities and Regions from IntechOpen

Abstract: This chapter aims to present the situations of social media use for developing local governance in Thailand. The main objective is to study how social media can be applied for improving citizen engagement in local administration. So, this chapter would like to demonstrate these results through a case study, Phuket municipal. This study would present how Phuket municipal has applied social media to improve internal operations and relationship with people; how people can use social media for engaging with the municipal in several dimensions; and what are the impacts of those works in terms of local governance development.

Keywords: social media; local governance; citizen engagement; local government; S-government (search for similar items in EconPapers)
JEL-codes: M10 (search for similar items in EconPapers)
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Persistent link: https://EconPapers.repec.org/RePEc:ito:pchaps:120839

DOI: 10.5772/intechopen.70982

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