The effect of KM capabilities on the Performance of Jordanian Public Listed Companies

Baha Aldeen Mohammad Ahmad Fraihat () and Behrang Samadi ()
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Baha Aldeen Mohammad Ahmad Fraihat: Faculty of Business and Management, Asia Pacific University of Technology and Innovation, Malaysia.
Behrang Samadi: Faculty of Business and Management, Asia Pacific University of Technology and Innovation (APU), Malaysia.

International Journal of Business and Social Research, 2017, vol. 7, issue 11, 9-20

Abstract: Organizational performance is vital for organizations, countries, and individuals. The performance of Jordanian public listed companies (PLCs) is experiencing a decreasing trend. Existing studies have focused on factors, such as structure, capital, and size; while other factors, such as knowledge management, trust, and experience of top management, have not been adequately investigated. The purpose of this study is to develop a conceptual framework that helps decision makers improve the organizational performance of PLCs. Building on the resource-based view, and knowledge-based view, this study proposes that the knowledge management capabilities (KMC) infrastructure and KMC process could affect the organizational performance of Jordanian PLCs. In addition, the effect of the KMC infrastructure on organizational performance is mediated by the KMC process. Trust and top management experience could moderate the effect of the KMC infrastructure and KMC process on organizational performance. Propositions are developed and discussed as well as future work.

Keywords: Knowledge Management Capabilities; Trust; Top management experience; Resource-based view; Knowledge-based view; Organizational performance; Public listed companies. (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:lrc:larijb:v:7:y:2017:i:11:p:9-20

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